Self-exclusion Policy

Underage Players

Ffbet does not permit individuals under 18 years of age to open or hold an account. Any attempt by a minor to openings accounts or by an adult to assist a minor breaches these terms and may result in immediate action, including account termination and forfeiture of balance.

• Do not share login details with others.
• Do not enable automatic sign‑in or the “remember me” function on devices used by others, including family members.
• Do not share payment card or bank details with minors.
• Employ parental controls or device‑level restrictions to prevent access where minors may be present.

Gaming Problem and Risk Awareness

Gambling can become problematic for some individuals. The following indicators may warrant a review of your gambling behaviour: loss of control, chasing losses, hiding gambling activity, ignoring personal or financial consequences, or continuing to gamble despite negative effects. If these signs appear, seek professional guidance promptly. Ffbet recognises that gambling can be a symptom of broader issues and supports proactive help seeking.

Where appropriate, consider independent self‑assessment and professional support services dedicated to problem gambling. No attribution is made to third‑party organisations; guidance provided is for informational purposes and is aimed at promoting responsible play.

Safer Bet Guidance and Tools

Ffbet provides resources designed to support responsible gaming. You are encouraged to use these safeguards to help maintain control over your gambling activity:

• Access the Responsible Gaming tools through your account dashboard and set practical limits before you begin playing.
• Use time and expenditure management features to monitor activity and take breaks as needed.
• Consider self‑limits on deposits and wagers to align with your financial capacity.
• Review your betting history in the account activity section to assess patterns.

Limits

1. 5.1 Deposit and Wagering Limits: You may set Daily, Weekly, or Monthly limits, or a combination for enhanced control. Changes to limits may be subject to waiting periods: increases (to allow reconsideration) require a defined delay; decreases or removals take effect immediately. You will receive confirmation upon any limit adjustment via the account messaging system.
2. 5.2 Daily Limits: Defined over a 24‑hour period, with consideration to the most recent deposit activity. A daily limit constrains further deposits for the remainder of the 24‑hour cycle.
3. 5.3 Weekly Limits: Defined over a 168‑hour period. If a daily limit exists, adjustments to weekly limits must align so as not to permit deposits beyond the more restrictive applicable limit; a weekly limit may supersede a daily limit where configured.
4. 5.4 Monthly Limits: Defined over a 720‑hour period. Where a monthly limit is set, it may supersede other limits; deposits may be blocked once the cumulative total reaches the monthly cap.

For assistance with setting or adjusting limits, contact Customer Support through the official channels listed in this policy.

Track Your Activity

Your Ffbet account provides a comprehensive, retrievable record of all bets placed, deposits, withdrawals, and related activity. Regularly review this history to monitor patterns and ensure responsible gambling practices are maintained.

Contact Our Customer Service Team

If you have concerns about your gambling or wish to discuss protective measures, you may contact our Customer Service team. Communications should be initiated using the account contact options or the designated support channel available in your dashboard. Our team is trained in responsible gaming and can explain available measures to restrict gambling and direct you toward appropriate support resources.

Self‑Exclusion

Self‑exclusion is a voluntary restriction from access to Ffbet’s gambling services. If you decide to exclude yourself, you may:

• Exclude permanently by notifying Customer Service or via the account interface, thereby preventing access across all devices and linked environments.
• Choose a temporary self‑exclusion for a fixed period: 7 days, 1 month, 6 months, 1 year, or indefinitely. During the chosen period, your account will be blocked from play and from deposits or withdrawals.
• Ensure cross‑account enforcement by restricting access to any accounts associated with your data, devices, or household environment, to prevent circumvention.

After the self‑exclusion period ends, your account becomes eligible for reactivation. You will receive an expiry notice; reactivation requires confirmation of applicable Terms and Conditions. If you wish to gamble again, you must expressly re‑activate and accept the Terms related to re‑opening of the account. We will, where feasible, suspend marketing communications within 48 hours following account closure.

During temporary self‑exclusion, you will not be able to open a new Ffbet account, even if you attempt to use alternate devices or data points. If you attempt to bypass the restrictions or create a new account with false information, Ffbet reserves the right to terminate the accounts and forfeit any winnings, and to pursue legal remedies as permitted by applicable law.

Reactivation and Aftercare

Reactivation after a self‑exclusion period requires a deliberate confirmation process. You must expressly agree to applicable Terms and Conditions related to reactivation. Ffbet will implement the reactivation across all active access points and devices once the process is complete.

Linked Accounts and Conduct

For purposes of self‑exclusion, links between accounts, devices, IP addresses, or environments where devices are shared (for example, households, institutions, or work locations) may be used to enforce restrictions. Ffbet will apply restrictions to all linked occurrences to prevent circumvention of self‑exclusion measures.

Limitation of Liability

Ffbet’s responsible gaming measures are provided to promote safe gambling practices. While we strive to maintain accurate, effective controls, we cannot guarantee absolute prevention of harm. We exclude liability for losses arising from violations of these terms, including attempts to bypass limits or to operate multiple accounts, or from data supplied by users that is false or misleading.

Treatment and Support

Where professional treatment or counselling is sought, Ffbet recognises the value of appropriate support services. We inform customers that treatment resources exist and may assist in addressing gambling‑related problems. Ffbet does not endorse any particular external service and these resources are provided for informational purposes only.

Blocking Software and Digital Protections

Individuals concerned about problem gambling may install blocking software or other digital protections designed to prevent access to gambling services. Such tools are intended to assist in maintaining control and should be used in accordance with applicable law and device policy. Ffbet does not guarantee the effectiveness of third‑party software and cannot be responsible for its stability or removal.