Kyc & Aml Policies

Introduction

Ffbet maintains a Know Your Customer (KYC) and Anti-Money Laundering (AML) policy designed to verify identity, assess risk, monitor activity and comply with all applicable legal and regulatory obligations. This policy governs the collection, processing and retention of customer information in connection with Ffbet services and defines the procedures for identity verification, age confirmation, transaction monitoring and cooperation with authorities where required.

Scope and Application

This policy applies to all prospective and existing customers who access or use Ffbet services, including account opening, gameplay, deposits, withdrawals and communication with our support and compliance teams. It covers all jurisdictions in which Ffbet operates and applies to all products and platforms offered by Ffbet.

Definitions

• KYC — Know Your Customer: the process of verifying the identity and reliability of a customer.
• AML — Anti-Money Laundering: measures to detect and prevent money laundering and related illicit activities.
• CDD — Customer Due Diligence: standard verification and risk assessment activities conducted on customers.
• EDD — Enhanced Due Diligence: heightened checks applied to higher risk customers or transactions.
• PEP — Politically Exposed Person: a person who may present higher risk due to public office or related connections.
• Sanctions and watchlists: screening against lists maintained by competent authorities to prevent involvement with restricted or prohibited entities.
• Source of Funds/Source of Wealth: information or documents confirming the lawful origin of funds and overall wealth used in relation to Ffbet activities.
• Personal Data: information relating to an identified or identifiable individual processed by Ffbet in connection with its services.

Legal Framework and Compliance

Ffbet conducts its operations in accordance with applicable gambling laws, licensing requirements and financial crime regulations. Where multiple obligations apply, Ffbet applies the higher standard to protect customers and the integrity of the platform. Ffbet may restrict access or suspend services in a jurisdiction or against an individual where required by law or regulatory action.

Identity Verification and Age Confirmation

Minimum age for participation is eighteen (18) years. Verification must be completed prior to enabling wagering activity and prior to any withdrawal of winnings, or as otherwise required by applicable law. Verification may be performed in stages including electronic checks and, where necessary, documentary verification.

Required documents may include one or more of the following: a valid government issued photo identity document (passport, national identity card, or driver’s license); proof of address (utility bill, bank statement or government correspondence not older than three (3) months). Ffbet may request additional documents to validate identity, age and ownership of funds.

Where electronic verification is inconclusive, we may request supplementary documents within seventy-two (72) hours of such request. If age or identity cannot be verified satisfactorily, access to the account may be suspended and withdrawals blocked pending completion of verification.

For security and integrity purposes, Ffbet may record and monitor communications with customers, including telephone calls, live chats and emails, in connection with verification, risk assessment and customer support.

Customer Due Diligence and Ongoing Monitoring

Ffbet applies a risk based approach to due diligence. Customer risk is assessed at onboarding and re-assessed over time based on profile, geography, behavior, transaction patterns and product usage. Higher risk customers or activities may trigger Enhanced Due Diligence (EDD) including additional documentation and source of funds verification.

Ongoing monitoring includes automated transaction monitoring, analysis of betting patterns, account activity and device information to detect anomalies, fraud and potential illicit activity. Where suspicious activity is identified, Ffbet reserves the right to investigate, suspend or block transactions and report to the appropriate authorities in accordance with applicable law.

Source of Funds and Source of Wealth

Ffbet may request evidence of the source of funds for deposits, or the source of wealth for higher value, unusual or high risk activity. Acceptable evidence may include bank statements, payslips, tax statements or other documentation demonstrating lawful source. Documentation requests will be made in a proportionate and timely manner to facilitate the conduct of due diligence and to comply with regulatory requirements.

Sanctions, PEP and Risk Based Screening

Ffbet screens customers against sanctions lists and evaluates Politically Exposed Persons (PEP) status. If a match or suspicion arises, Ffbet will apply enhanced due diligence or restrict services as required by law and regulatory guidelines. Where appropriate, information may be shared with competent authorities to support investigations.

Data Collection, Processing and Retention

Ffbet collects personal data necessary to verify identity, comply with legal obligations and provide its services. Data categories may include identification data, contact details, financial information, transaction records, device and technical data, self-exclusion data and communications data. Data may be collected directly from customers, through automated processes and from third party sources for AML screening and identity verification.

Data will be processed lawfully, fairly and transparently and retained for a period no longer than necessary to achieve the purposes described in this policy and to comply with regulatory obligations. In general, records related to identity verification, AML checks, and statistical or regulatory reporting are retained for a minimum period of five (5) years or longer as required by applicable law.

Data Sharing, Third-Party Processors and Cross-Border Transfers

Ffbet may disclose customer information to regulatory authorities, financial institutions and AML compliance service providers to fulfill legal and regulatory obligations. When processing is performed by third parties, Ffbet enters into data processing agreements and ensures adequate safeguards for cross-border transfers in compliance with applicable data protection laws.

Data Security and Access

Ffbet implements technical and organizational measures including encryption, access controls, secure storage and regular security assessments to protect personal data against unauthorized access, loss or alteration. Access to data is restricted to personnel with a legitimate business need and subject to internal policies and training.

Data Subject Rights

Customers have rights over their personal data, including access, rectification, erasure where lawful, restriction of processing, objection to processing for direct marketing and data portability where applicable. Requests should be addressed to the contact points below and will be handled in accordance with applicable data protection laws.

Cooperation with Authorities

Ffbet will cooperate with competent authorities in relation to AML, countering fraud and other financial crime matters. This may include sharing identifying information and relevant documents when required by law or upon legitimate regulatory request.

Training, Governance and Controls

Ffbet maintains an internal compliance program with regular training for staff on KYC AML obligations, risk assessment, data protection and reporting procedures. The program includes regular audits and management oversight of the KYC AML framework.

Amendments and Notification

Ffbet may update this policy from time to time to reflect changes in legal obligations or regulatory guidance. Where feasible, changes will be communicated via the platform or by email, and continued use of services after a change constitutes acceptance of the updated policy.

Contact Information

For questions about this policy or to request information or assistance related to data, identity verification or AML procedures, please contact Ffbet at [email protected] or [email protected].